Privacy Policy

Scope of This Privacy Policy

Under this standard, for customers and visitors in the United States, hexclad explains its personal-information practices in this Privacy Policy. In practical terms, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Cookies, Analytics, and Ads

Under this standard, we use Cookie technologies and comparable identifiers for site operation, preferences, analytics, security, Google Ads, Remarketing, and Conversion Tracking. As part of this policy, google and other approved partners may use advertising identifiers for campaign measurement and relevant ads where permitted.

Your U.S. Privacy Choices

As a service commitment, we do not sell personal information for money, although some advertising disclosures may be considered a sale, sharing, or targeted advertising under CCPA/CPRA or other state laws. Where applicable, depending on residence and law, consumers can seek access, correction, deletion, portability, and Do Not Sell or Share treatment without discriminatory service. For eligible requests, where legally required, a valid Global Privacy Control (GPC) signal is treated as an opt-out request; other requests may require identity verification.

Data Categories and Uses

As a service commitment, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. For clarity, personal information supports storefront operation, payments, fulfillment, returns, service, fraud prevention, security, legal compliance, measurement, and improvement.

Protection and Contact

To keep expectations transparent, information is retained only as reasonably needed for orders, service, fraud prevention, accounting, disputes, and legal compliance. As part of this policy, we maintain reasonable security measures while recognizing that no online transfer or storage method is risk-free. Where applicable, our storefront is not intended for children under 13; use the merchant contact details below for privacy requests.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 113 Cedar St, Bangor, Maine 04401, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclver.shop
Phone: (207) 734-3457